Although we usually supply and install our kitchens and bedrooms, we can also supply for you to arrange your own installation. Please see below our Terms and Conditions for Supply Only.
Terms and Conditions of sale for Supply Only
In these conditions Bespoke Kitchen Studios Limited is referred to as “the Company”.
- All the terms and conditions of the contract between the Company and the Customer are contained in this document either on this page or the following but they shall not include any comments or additions made in handwriting unless signed for by an authorised representative of the Company.
- The Company shall in the absence of any special arrangements detailed in the contract determine the product arrangement.
- The Company’s Payment Terms must be complied with to ensure delivery on agreed date.
- Representations and showroom samples are used to demonstrate a typical product and its composition. All items that are shown in the plan and elevations will be manufactured in the way considered most suitable by the company. Due to its policy of continuous improvement, the company reserves the right to alter specifications and make necessary modifications without prior notice, provided that such alterations and modifications do not substantially alter the subject matter of the contract.
- Time is deemed not to be the essence of the contract, the Company will not be liable for any delay and the Customer shall have no claim or recourse for any inconvenience.
- The customer must ensure clear and safe access to the property for heavy delivery vehicles. This includes notifying the supplier of restrictions like narrow streets, stairs, or gravel drives.
- The delivery area should be clear of obstacles. It is the responsibility of the Customer to ensure that their floors are protected. It is not permitted for those delivering the kitchen to remove their safety footwear.
- Kitchens should only be delivered to a dry, secure and heated environment. If the property is a new build, extension or under renovation then it is the customers responsibility for the kitchen once delivery has been accepted. Kitchen cabinets and doors are constructed from wood/ wood based products and must not be stored in unsealed or unheated rooms. All item must be checked within seven days of delivery and any shortages or damage. After this time it is at the Company’s discretion to replace any missing or damaged item.
- The kitchen units and doors are guaranteed in accordance with the Company’s separate printed guarantee form as from the date of delivery, save that this guarantee shall be (or become) void if the full price is not paid on the due date.
- All electrical and gas appliances, sinks and taps are excluded from the Company’s guarantee and will be subject to the manufacturers own after sales service and warranty.
- All products used in the construction of our kitchens are manufactured to the highest standards, but the Company cannot be held responsible for minor imperfections. All timber products being a natural living medium are subject to grain and shading differences. This is the inherent beauty of natural products and as such the Company cannot be held responsible for such variations.
- In the event of cancellation of the contract being requested by the Customer and the Company accepting the same, the following charges will be made:
- Administration Charges £350.00
- Survey Fee £250.00
- If manufacture of the goods has started: 50% of the contract price
- If manufacture has been completed : 90% of the contract price
- The Company reserves the right to utilise the Customer’s name and photographs of the kitchen for publicity purposes.
- Payment terms as follows: Deposit of 50% with the balance to be paid at least seven days prior to delivery.
- Where Cosentino Silestone or Dekton worktops are supplied, the Customer gives the right for the Company to give their details to Cosentino for the purpose of registering the warranty of the worktops.
These terms and conditions do not affect the statutory or common law rights of the purchases.
